Privacy Policy | Monsino Casino

Who looks after your data

Hundise Limited, company number 16044, PO Box 1212, Mutsamudu, Anjouan, Union of Comoros, is the controller of your personal data. We follow the EU General Data Protection Regulation and have appointed a Data Protection Officer, who you can reach at [email protected].

What we collect

When you register we collect your name, date of birth, home address, e-mail address and phone number. We also keep the documents you send for identity, age, address and payment checks, your transactions, your logins and visits to the website, and your conversations with our support team.

If you tell us you have a gambling problem, we treat that information with the same care as health data.

Why we use it

We use your data to run your account, let you play and pay, carry out identity checks, meet our licence and anti-money laundering duties and prevent fraud. We send marketing only when you have agreed to it, and you can switch it off at any time in your profile, from the message itself or through our support team.

Who we share it with

We share data only where needed, with payment processors, fraud and anti-money laundering check providers, marketing partners you have agreed to, and authorities such as the Anjouan Gaming Board when the law requires it. Transfers outside the European Economic Area are covered by Standard Contractual Clauses or an equivalent safeguard.

How long we keep it

Login and support records are kept for up to one year after your last activity, identity documents and contact details for up to five years, and financial and game transactions for up to ten years.

Your rights

You can ask for a copy of your data, have it corrected, restricted or erased, export it, object to its use and withdraw your consent. Write to [email protected] or use live chat.